logo
  • Product
  • Solutions
  • Developers
  • Resources
  • Pricing
  • Log in
  • Create a store
  • Product

  • Pricing
  • Try for free
  • Log In
  • Merchandising

  • Operations

  • Building

  • Integrations

  • Products

    Powerful modeling and versatile presentation of your entire catalog.

  • Subscriptions

    Sell recurring physical and virtual products alongside one-time offerings.

  • Discounts

    Get the sale with coupons, BXGY promotions, and automatic discounts.

  • Wholesale

    Sell B2B like it's DTC, along with volume pricing, customer groups, and invoicing.

  • Content

    Manage all your products content through the admin dashboard.

  • Users

    Multi-store admin accounts and role-based permission controls.

  • Customers

    Manage customer info, generate reports, and see buyer activity.

  • Orders

    Edit orders anytime and get the right information for smooth fulfillment.

  • Fulfillment

    Ship from multiple locations, track inventory, and split shipments.

  • Reporting

    Monitor your store's performance to ensure you have visibility across the business.

  • Storefronts

    Swell storefronts are fully customizable, allowing you to create just the right experience.

  • Checkouts

    Use our hosted checkout, integrate with a partner, or build a custom flow.

  • Payments

    Connect multiple gateways simultaneously, store cards, and split payments.

  • Internationalization

    Go global with region-specific languages, pricing, and payment methods.

No-code integrations

Connect with 40+ services for marketing, payments, fulfillment, automation, and more.

See all integrations →

Use Cases

  • Direct-to-consumer

    Tell your story and give customers a unique shopping experience

  • Subscriptions

    Sell personalized subscription bundles, memberships, and one-time items together

  • B2B/B2C

    Support retail and wholesale customers from one catalog and dashboard

  • Marketplaces

    Create a B2B or B2C marketplace with multi-vendor carts and split payouts

Customer Stories

  • Spinn Coffee

    A coffee revolution sparked by a connected machine and marketplace

  • Smashing magazine

    Global tax and shipping for complex product bundles

  • Infinitas Learning

    Delievering leading educational experiences in Europe

All customer stories →

Documentation

  • Quickstart

  • Backend API reference

  • Frontend API reference

  • Guides

  • Core concepts

  • Storefronts

Community

  • GitHub

  • Discussion forum

  • Changelog

  • API status

Resources

  • Help Center

    The latest industry news, updates and info.

  • Customer stories

    Learn how our customers are making big changes.

  • Become a partner

    For agencies creating innovative commerce experiences.

  • Changelog

  • API Status

  • Contact us

Blog

Agency spotlight: Inside Labs

Inside Labs creates personal, sustainable, and meaningful guest experiences through app-controlled technology. Swell has unlocked new possibilities without having to build entire systems from scratch.

September 01, 2021

Agency Spotlight is a series highlighting our partners using Swell to push the boundaries of ecommerce. Today we're talking to Inside Labs about their experience using the platform.

About Inside Labs

Inside Labs create personal, sustainable, and meaningful guest experiences through app-controlled technology. Psychology is at the core of their design and user experience process, to build next-generation digital engagement platforms that amplify loyalty for partners like Matterhorn and LAAX.

Partner and Product Owner, Julian Vaupel, shares how Inside Labs is using Swell to disrupt tourism and empower both guests and destinations alike. They've built award-winning apps for Bike Kingdom, Europe's biggest mountain bike destination, and Mila, a digital holiday companion for Switzerland's Surselva region.

Bike Kingdom preview website by Inside Labs.
Bike Kingdom by Inside Labs.

Tell us about the challenges you were facing before using Swell.

Julian Vaupel: Before using Swell we built all of our commerce in-house and were flexible in many ways. On the other hand, we always build on top, and at some point, we needed to reevaluate our commerce parts. This was especially applicable to improving reliability and scalability.

To scale up our software we need to rely on a partner who already solves many of the challenges inherent in a commerce system. They need to do this while allowing us the flexibility to build complex logic, on-top of the system.

Why did you decide to use Swell?

JV

Swell was super responsive—we compared many other ecommerce platforms. We decided to use it because of the flexibility we have to build on top of it, as well as all the functionality it provides out of the box which we don't need to think about. The team's responsiveness for fixing, improving, and helping us out was a clear indicator that they are an awesome partner for us.

Swell is stable and open at the same time which empowers us to build the commerce logic we need to enable our clients to create great experiences within tourism.

We're enabling our clients to use Swell's dashboard to set up new products and manage customer groups, as well as our loyalty system, which leverages account credits.

Which upcoming features are you excited for?

JV

On our end, we're excited to combine all different aspects of our software ecosystem together and connect with Swell.

For us, it's the connection between all the moving parts that we're excited about.

We decided to use Swell because of the flexibility we have to build on top of it as well as all the functionality it provides out of the box which we don't have to care about.
— Julian Vaupel, Partner, Product Owner at Inside Labs

Editors note: Interviews have been lightly edited for readability.

Next-level commerce for everyone.

X.comGitHubLinkedIn

Subscribe to our newsletter for product updates and stories

Subscribe

Resources

Help CenterDeveloper CenterCommunityAgenciesChangelog

Use cases

SubscriptionsB2B WholesaleMarketplaceOmnichannelDirect-to-consumer

Explore

FeaturesPricingIntegrationsCustomer stories

Developers

OverviewDocumentationGuidesStorefrontsHeadlessSwell Apps

Company

About usPartners

© 2025 Swell. All rights reserved.

Privacy PolicyTerms of Service